Over the years I’ve used NetSpot primarily for its heat mapping capabilities during wireless deployments for client environments. While I wouldn’t claim to use it on a daily basis, it has remained my go-to tool when I need to produce a polished, professional analysis—particularly when creating visual reports I can confidently present to clients.
Very easy to use, stable and reliable. Creating a wireless survey takes a few minutes and provides detailed information about your wifi networks.
Highly recommended!
Quisk reaction
All problems solved imedietly
Simply Perfect
I recently had the need to contact customer support for some purchase / licensing issues.
They were promptly addressed and taken care of in a very timely and professional manner.
Thanks for helping me with your product.
Good example of great customer service!
I’ve tried many few WiFi survey apps before NetSpot. Of course, there always are things that can be improved but the team (commercial and technical) is very responsive and fast to answer.
I’m working for a school, and I thought about buying a PRO license for my job there. After trying it for 1 days with a work-study student, I decided we needed it, but I didn’t feel like giving my work computer to my students (trainees or work-study) to do surveys to train them, and I asked them if I could have another license cheaper for training.
They granted me 1 totally free PRO license after buying 1. So 2 for the price of 1 with lifetime upgrade on top of their educational discount, which is nice. Also, I had a bug with the “planning mode”, it was fixed the day after I let them know by email.
It’s by far the best price/quality ratio I have seen so far.
Quick, polite and correct reply. Thank you very much.
The new version 3.2 is a lot better than older versions. Finally it is possible to directly import PDF-files instead of only image files. Because every normal floor plan is in PDF format. Thanks for that. Also the Wifi Planning Feature is nice where we can select our exact AP models. We really like your solution. What I kinda miss is training on how to use the software correctly. Is there something like that already? Thanks for your product!
Excellent assistance
A long time ago I bought the PRO version 2 of NetSpot and have always been very satisfied with it. After a computer problem, I could no longer install version 2 and asked the support for help. With a lot of commitment and after several days, the support found an optimal solution for me. Because of this support, which is unique for me, I am full of praise for the great support. Thank you very much at this point.
I bought this to set up 3 WAPs for my parents, whose house has very thick stone walls that almost completely block wifi. The instantaneous measurement tool and the survey tool were both very useful, and I eventually found an acceptable layout. In particular, being able to overlay the floor plan on an interpolated heatmap of signal strength was key.
That said, I bought the cheapest version (since it was a small-scale one-off) and the features they lock behind the second paywall often feel more like arbitrary withholding to annoy you (e.g. the ability to name discovered MAC addresses) rather than legitimately separated upsells (e.g. the predictive planning features). This is annoying if you have 3 floors, but since the third floor for me was small and less important, I chose to guess at wifi coverage instead of shelling out way more for the second pricing tier.
I had hoped the survey heatmap would reveal radio shadows that I could plan around, but they were not obvious. I do not know if this is a shortcoming of the tool or just the confusing nature of many stone walls, but I did notice the interpolation in the heatmap making obviously wrong inferences (i.e. guessing at a strong signal on the far side of a measurement taken in a dead zone), so I can’t rule out that it was the tool.
On the whole a worthy purchase, but I think my usage was about the practical limit of the basic feature set. I would not the home version for any location with more than 3 WAPs, more than 2 floors, or significant environmental interference or attenuation. The data point limit and the snapshot limit were non-issues for my usage.
