Excellent support response from their Team. Fast and effective on the resolution. Trustworthy company.
The Netspot staff, particularly Svitlana, was great when responding to my inquiries regarding the purchase of NetSpot. Her answers were timely and very much to my satisfaction. I would highly recommend the product to anyone who needs to evaluate their Wifi network.
I have had Netspot for over 5 years and found it very helpful to find any WIFI dead spots in my house. Support is also very effective and professional. I did not have to wait for a reply email more than a few hours to get any kind of help at all, even when I lost my activation code when I reinstall my OS. Svitlana has been a great help to me just this past week. Very knowledgeable and professional.
Alan.
A NETSPOT user for many years on MAC, I now use the PC version and appreciate the accessibility of the software for excellent customer results. (mobile app is great too). The addition of a terminal model by support was done in less than 48 hours, perfect service. I recommend.
I recommend them without hesitation to any company looking for a reliable, high-performance wireless network analysis solution.
Very first review – Since a couple of weeks, we have evaluated and ordered NetSpot with Enterprise feature set as our future wireless network analyzing tool. We have started to identify optimization zones in our implemented wireless network landscape right now, covering approximately one hundred access points, distributed over different office building floors.
We are really satisfied with the usability of this analyzing software. Although NetSpot provides extensive and precise online support, the client software with its three general function modes is easy to understand, easy to manage, even if you have IT network related know how. After a view function checks, an office building project with relevant office floor analyzing zones, based on available office architecture maps, was created. All relevant aliases of our wireless network components were listed according to NetSpot specifications and then easily imported for analyzing transparency.
You can get fast results about radio signal coverage in Survey Mode, which can give you a very first indication what is going on in your wireless office environment – just from signal reception perspective. But you need to know, that you are talking about a snapshot, which needs to be further analyzed, even in case you think, you have already detected an anomaly area, were radio signal coverage and download bandwidth are not enough for your wireless network clients.
Collaboration with somebody managing the network, being able to change access point signal strength is helpful. So, after a handful of fine granular measuring rounds, based on different signal strength and a comparison of the related heatmaps, it is now easy to identify or confirm “anomaly” signal strength in office sections. These are the areas, were changing the radio signal strength of available access points nearby is not effective and signal or download bandwidth remains on a low “dBm” or “Mbit/s” level. Here we have the position, which can trigger access point test mounting, to confirm an additional future implementation position – just measure again, move or fix the access point – Great!
Our radio network architecture was professionally simulated before implementation of the planned access points. But building architecture changes, department or workplace removals, setup of new conference rooms or cabinets inevitably lead to changes in Wi-Fi reception quality. These signal quality effects need to be detected and compensated depending on their strength.
Now we can really manage and optimize our wireless network architecture and make wireless visible! So, Survey Mode is king for us – Planning Mode to be evaluated in the future.
Very Good!!
NetSpot is easy to learn and intuitive. Had no issues.
The quick response resolving a refund.
Your Software is very good and simple to use.
