Support was incredibly prompt and resolved the issue with my registration code on the first contact.
The app is a must have – all my deadspots are gone.
NetSpot contains everything you need for professional WLAN analysis. And it's available at a very fair price.
The agent knew what my issue was off the first email and was able to resolve on first contact, its refreshing to have a company’s support who knows how their systems work.
We recently purchased a Pro license of Netspot to help identify user complaints about interference, and were pleased with the functionality of the product, ease of use, ease of purchasing, and quick response on a support question.
I recently had the opportunity to use NetSpot for conducting wireless surveys for my clients. Given that wireless surveys are not a daily task for us, finding a cost-effective solution was crucial. NetSpot not only met our affordability criteria but also exceeded our expectations in terms of functionality and support.
Initially, I encountered a minor hiccup – the predictive software did not include all the Access Points (APs) necessary for our projects. Understanding the importance of comprehensive data for accurate surveys, I reached out to NetSpot’s customer support team, hoping for a solution but prepared for a workaround.
To my astonishment, the response from the support team was nothing short of exceptional. Within 24 hours of my inquiry, the missing APs were added to the software. This rapid and effective resolution showcased NetSpot’s dedication to customer satisfaction and their commitment to providing a product that truly meets the needs of their users.
Based on this experience, I can confidently say that the support team’s efficiency and NetSpot’s overall performance have left a lasting impression on me. For organizations that handle medium-sized wireless deployments, I highly recommend NetSpot. Its combination of affordability, functionality, and exceptional support makes it a standout choice in the crowded market of survey software.
I’ve been using NetSpot at home and it’s been a game changer for setting up my WiFi. Despite having a UniFi system and WiFiman at my fingertips, I still opted to pay for NetSpot. What I love about it is how it hits the sweet spot between being powerful and user-friendly. The heatmap feature is a standout for me; it lets me map out my WiFi coverage directly on my floor plan. Plus, it’s super cool how it breaks down coverage by access point and band, so I can easily figure out where my WiFi is strongest and which network types give the best QoS in different parts of my house.
Very easy and power tool. it helped us design a very complicated wireless network under 19 hours. 6 floors, 200 rooms. we found the weak spots easily and placed our access point where it should be to be more effective . After 20 years of experience, I can say this is the first time I am fully satisfied with my wireless network design. I didn’t have to guess or do much of trial and error to get what the client needed
Software has amazing user interface and powerful features. The new update improved already great visuals and usability. Reports generated within the software are well organized. Highly recommended!
I have used a few of these types of software in my field before, but Nunn has matched the efficiency and ease of use of Netspot.
Being able to generate heat Maps that show actual throughput testing as well to give to clients is a game changer and instills a supreme amount of confidence in the network itself from the client.
For someone who has to design a network on houses that are one to 2 years away from being built – planning is amazing and helps show how each material affects the signal to the clients.
Great software, great support and it just works.
I’ ve bought netspot to plan the renewal of our accesspoints in our numerous branches.
I didn’ have a specific accesspoint, so i contacted the customer support. After I told them which accesspoint was needed, they’ ve added it after a day. Now i’ m planning and it works great.
